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Total Loss Rep

Company: Safe Auto
Location: Columbus
Posted on: January 15, 2019

Job Description:

Total Loss Rep Who We Are: SafeAuto is a fast-growing company headquartered in Columbus, Ohio. For over 25 years we have been focused on providing direct service to customers with a philosophy of making insurance easy and affordable to every driver, no matter their situation. Position Overview: As a Total Loss Adjuster, you will investigate and effectively resolve 1st and 3rd party physical damage claims, via the telephone, where no coverage issues exist by performing the following duties. Our ideal candidate has a college degree, excellent communication and organizational skills as well as strong computer skills. You must be able to multi task in a fast paced, collaborative environment while demonstrating persistence and problem-solving skills. If you are interested in offering exceptional customer service, keeping an eye on details while using good judgment, we want to talk with you This can vary depending on KSA's and Competencies What you will be doing: Reviews new claim reports assigned to them to determine most effective handling procedures required for each individual claim. Responsible for complete contact on all new losses assigned in accordance with the accountability standards. Authorizes rental vehicles for 1st and 3rd party claimants via the ARMS system in accordance with the accountability standards. Responds to all voicemail, mail, and faxes in accordance with the accountability standards. Maintains an effective diary. Maintains a good working relationship with Staff Appraisers and Independent Appraisal Companies in an attempt to encourage prompt and accurate property damage evaluations for those who are party to a claim. Authorizes and/or approves all claims payments within the delegated authority. Submits claims payments for approval when settlement amount exceeds the delegated authority. Ensures that all documents pertaining to a claim are electronically attached and labeled correctly in the claims management system. Closely monitors claims involving salvages/total vehicles to ensure prompt handling of these files in an attempt to keep towing/storage costs at a minimum. Other related duties as assigned. What you can expect from us: Competitive wages Comprehensive benefits package available from Day 1, including health, dental and vision coverage with wellness incentive program Generous paid time off and paid holiday program Onsite wellness program with coaches available for personalized nutrition and fitness counseling and fitness classes at our beautiful Easton headquarters Onsite caf-- with chef offering made to order breakfast and lunch (reasonable pricing, too) 401K plan with company match and superior performance-based bonus structure A full-time career in a growing industry, with lots of opportunities for advancement Casual dress code - wear jeans every day Education/Experience/Certification Requirements: Bachelor's degree and a minimum of one year of related experience or five years or more claims experience with a previous history of success as determined via performance reviews. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds). cb

Keywords: Safe Auto, Columbus , Total Loss Rep, Other , Columbus, Ohio

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