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Nationwide Arena Suites Supervisor

Company: Delaware North
Location: Columbus
Posted on: May 19, 2019

Job Description:

Our Exciting Work EnvironmentThe Delaware North Sportservice operation at Nationwide Arena --- home to the NHL---s Columbus Blue Jackets -- includes six private party towers, clubs, suites, concessions and premium dining areas.But it---s not just the fans who benefit from the arena---s food experience; Delaware North---s executive chef-led culinary team at Nationwide Arena offers a lesson in healthy cooking to Blue Jackets prospects during summer developmental camp.In addition, Delaware North operates retail services for the team at Nationwide Arena, including the Fox Sports Ohio Blue Line team store.--Our Diner-themed concession stands offer traditional arena fare such as hot dogs, pretzels, popcorn, assorted Pepsi products and a wide variety of beers featuring Ohio Local Breweries such as Land Grant and BrewDog .Our Grille-themed concession stands add a few twists to the traditional fare with a variety of hot sandwiches at the Chef's Corner and the always popular Bacon-On-A-Stick.The OpportunityPerforms all clerical duties and administrative support for the unit/department, in accordance with the Company---s Service Standards. The Suite Coordinator is the primary contact person for suite owners for issues regarding food and beverage.-- Coordinates all pre-game food and beverage orders and generates suite reports.-- Ensures that orders are accurate for each event.Responsibilities

Develops, maintains and updates filing system for the unit/department Composes, transcribes and types correspondence, memos, reports and other miscellaneous paperwork Proofreads memos, agreements, letters, reports, spreadsheets and invoices Answers phone and takes messages Prepares and handles all incoming and outgoing mail Files correspondence, invoices, reports and departmental records in appropriate files Makes copies and assists with the--printing of signs and menus. Enters data for sales reports, departmental financial reports, etc. Performs other duties as assigned Assist Management in preforming inventory counts and entry Inputs all faxed, phoned, emailed and website suite orders for food and beverage into the system Inputs data preseason into EMC/RMC Emails order confirmations to suite administrators Double-checks all orders for accuracy Checks all means of order placing to insure all orders have been inputted Inputs all after event restocks Handles saving and sending final bills Prepares and executes daily suites reports including those for all food and beverage orders Tracks daily sales of items in Menu Mix Assists Suite Manager in staff check-in Assists in training of suites employees Answers suites phone line in a courteous and professional manner Provides menu planning assistance for suite owners Follows directions of Suite Manager---s needs Assists with ordering and purchasing as necessary Assists with HR/payroll duties as assigned Utilizes desktop publications, graphics and computer software to create and print a variety of materialsQualifications--Education & Experience:
Minimum of 1 year experience in administrative or office position, including experience with office administrative procedures, use and operation of standard office equipment. Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and PowerPoint).Knowledge, Skills & Abilities:
Excellent guest service skills; ability to adhere to Company---s GuestPath Universal Service Standards High level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact and diplomacy. Excellent organizational skills Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Ability to prioritize and handle multiple tasks simultaneously Ability to communicate clearly and effectively in both verbal and written communication. Basic math skills including addition, subtraction, multiplication, division, fractions and percentagesConditions of EmploymentAll applicants will be subject to a pre-employment background check and may be subject to a pre-employment--drug test depending upon the position and/or client requirements.Equal Employment OpportunityDelaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.Who We AreTake your career beyond the ordinary---to the extraordinary.At Delaware North, you---ll love where you work, who you work with, and how your day unfolds. Whether it---s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there---s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at www.DelawareNorth.com.All applicants will be subject to a pre-employment background check and may be subject to a--pre-employment--drug test depending upon the position and/or client requirements.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.-- Delaware North is an equal opportunity employer.----

Company Description:

Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company---s 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at www.DelawareNorth.com.

Keywords: Delaware North, Columbus , Nationwide Arena Suites Supervisor, Other , Columbus, Ohio

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