ColumbusRecruiter
the smart solution for Columbus jobs

Virtual Customer Care Specialist

Company: Mommy Jobs Online
Location: Columbus
Posted on: May 19, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit www.mommyjobsonline.com to apply and get registered on our site directly! Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in " or is currently working in " a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time " no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation " even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfilment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. " 5 pm. EST and 2-8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Columbus , Virtual Customer Care Specialist, Other , Columbus, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


IR Radiology Locum Openings in Northern Ohio (Physician #)
Description: Job DescriptionInterventional Radiology coverage needed in northern Ohio. If you are available or know someone who may, please contact me at Click Here to Apply or email your CV
Company: Honor Medical Staffing
Location: Columbus
Posted on: 05/23/2019

Commercial Roofing Inspector
Description: Job Summary:Carlisle Construction Materials CCM , is a global leader in the building materials industry. We've been around since 1917. In just the past six years, our company has grown by nearly 70 .If (more...)
Company: Carlisle SynTec, Inc.
Location: Columbus
Posted on: 05/23/2019

Customer Service Associate
Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...)
Company: The Home Depot
Location: Columbus
Posted on: 05/23/2019


Professional PetStylist - The Groomery - Columbus
Description: Join our team as a Pet Stylist / Groomer As a Pet Stylist / Groomer, you will: li Perform Hands on Pet HOP assessment on all pets to recommend services and build trust with the pet parents li Perform (more...)
Company: PetSmart inc
Location: Columbus
Posted on: 05/23/2019

RN / Pediatric Intensive Care Unit
Description: The benefits of taking a travel nursing job with Cross Country Nurses include:Free Private Housing or Generous Housing Allowance Comprehensive Health Insurance with Prescription
Company: Cross Country Nurses
Location: Columbus
Posted on: 05/23/2019

Trauma Surgery Employed Position in Northwestern Ohio (Physician #)
Description: Job DescriptionTHRIVING Multi-Hospital System in Ohio is Seeking Trauma Surgeon to Join the TeamA well-established health system in Northwestern Ohio is seeking BC/BE Surgeon with Trauma/Critical
Company: Healthcare Connections
Location: Columbus
Posted on: 05/23/2019

House Cleaner
Description: Providing professional residential home cleaning for more than 25 years has given Molly Maid a reputation for quality and reliability. That means a professional house cleaning from people our customers (more...)
Company: Molly Maid
Location: Columbus
Posted on: 05/23/2019

Staff RN-ICU Stepdown
Description: Job DescriptionAward Winning Care br br Our OhioHealth family of associates is a collaborative group that discovers and succeeds together. Our culture is defined by our mission and OhioHealth values (more...)
Company: OhioHealth
Location: Columbus
Posted on: 05/23/2019

Hospitalist/Nocturnist (Physician #)
Description: Job DescriptionHospitalist/Nocturnist - Southwest OH. Our Health Network is seeking a BC/BE Hospitalist interested in 100 Nocturnist work. Qualified candidates will be employed by our Physician Network (more...)
Company: Continuum Medical Staffing
Location: Columbus
Posted on: 05/23/2019

Asset Protection Specialist
Description: Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental
Company: Home Depot
Location: Columbus
Posted on: 05/23/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Columbus RSS job feeds