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Senior Systems Engineer

Company: CBRE
Location: Columbus
Posted on: June 15, 2019

Job Description:

JOB SUMMARY

Under general to broad supervision, manages and allocates infrastructure resources by monitoring and maintaining system platforms in support of CBRE - FacilitySource's information technology operations. Provides secondary support for network hardware and software such as web applications, wide area networks (WAN) systems, and business activity monitoring solutions. This position involves the deployment and support of the tools the company uses to monitor their network, systems and applications. May also install and administer application software and manage the middleware component.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Troubleshoots and resolves system service failures by identifying and analyzing the situation and provides corrective actions.

Develops installs, and tests new network hardware and software releases, system upgrades, evaluates and installs patches and resolves software related problems.

Monitors systems activities and fine tunes system parameters and configuration to optimize performance and ensure security of systems.

Provides senior level expertise on decisions and priorities regarding systems architecture.

Engages with application development teams on current infrastructure projects.

Evaluates existing solutions and infrastructure and provides recommendations.

Approves system designs and functions as a project lead as required.

Facilitates the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions.

Manages and maintains the hardware, software, security, and connectivity to the Internet as well as middleware components.

Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of employees.

\n\n

QUALIFICATIONS

Bachelor's degree (BA/BS) in a related field of work or equivalent work experience. Requires technical and business knowledge in multiple disciplines/processes. Typically has 5 - 7 years of relevant work experience.

Minimum 3+ years' experience administering multiple monitoring systems such as, LeanSentry, AppDynamics, AWS CloudWatch, FullStory, Dynatrace.

Solid understanding of large-scale applications, network architectures, monitoring and fault management.

Strong Experience with Windows, UNIX and Linux Systems

Experience in Python or Java Script programming

3 years' experience in a Monitoring Engineering related role

Coordinate between support and development teams to ensure effective delivery of monitoring services to the end-user

Stay abreast of the latest monitoring technology and trends

Supporting the service support and service delivery goals for operational performance of the monitoring systems including:

Deployment of new products and services

Management of false positives and negatives

Configuration, release, and change management

Implementation of core applications supporting monitoring service support

Strong organizational, interpersonal and communication skills

Keywords: CBRE, Columbus , Senior Systems Engineer, Other , Columbus, Ohio

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