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Application Support

Company: JPMorgan Chase
Location: Columbus
Posted on: July 14, 2019

Job Description:

SunIRef:it Application Support JP Morgan Chase 23,081 reviews - Columbus, OH 43240 JP Morgan Chase 23,081 reviews Read what people are saying about working here. Duties: Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions. Coordinate incident management coverage. Perform queue management, ticket analysis, and interface with impacted lines of business for incident impact analysis via production assurance process. Participate and ensure RCA (root cause analysis) activities on client impacting incidents are executed and action items are assigned and completed. Monitor infrastructure, servers, databases, and distributed batch jobs. Respond to service requests from client facing support teams, operations, and risk and control partners. Support production releases and high availability events. Minimum education and experience required: This position requires a Bachelor's degree in Information Technology, Computer Science, or related field of study plus five (5) years of experience in the job offered or five (5) years of experience as an Application Developer, Systems Engineer, Technical Lead, or related role. Skills Required: This position requires five (5) years of experience with the following skills: Java/J2EE technology stack and web technologies including JSP, Servlet, Struts, Spring, Hibernate, JDBC, and REST webservice; client-side UI technologies including AJAX, HTML5, JSON, JQuery, Java Scripts, and AngularJS; log analysis and application monitoring tools including SPLUNK and DynaTrace; application development throughout the entire project lifecycle; ITIL incident, problem and change management methodologies, systems, and tools including HPSM, servicenow, and JIRA; application servers and web servers including Apache, Tomcat, and Weblogic along with the following operating systems: Windows, Unix, and Linux; relational databases and writing queries with MySQL, Oracle, and DB2; XML technology including XSD, XPath, XQuery, and XSLT; SoapUI and Putty; Microsoft products including Outlook, Word, Excel, and PowerPoint; and working on application releases from technological and business perspectives. JPMorgan Chase - 3 hours ago - report job - original job On Company Site

Keywords: JPMorgan Chase, Columbus , Application Support, Other , Columbus, Ohio

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