Data Center Technician
Company: Freddie Mac
Posted on: March 28, 2020
Installation and Move Associate
Position Overview: Data Center support. Ensures the quality,
efficiency and timeliness of new installations and moves.
Responsible for planning and coordinating major installations.
Performs installation, implementation, and upgrades of internal
systems. Assists in determining suitable software to meet user
requirements. Troubleshoots software and hardware failures and
identifies network problems when they relate to personal IT
Hardware. Maintains an inventory of all equipment, hardware,
software and supplies. Full use and application of standard
principles, theories, concepts, and techniques. Provides
resolutions to an assortment of problems. Works under normal
supervision. Follows established directions. Work is reviewed for
accuracy of technical analysis and overall adequacy. Primarily
intra-organizational with occasional inter-organizational and
external customer contacts on routine matters. College Degree or
equivalent experience; work towards advanced studies/degree
preferred. Typically has 2 - 4 years related experience.
Assist in the Development and implementation of standards, policies
and guidelines for data center layout/design and environment
management. Research issues with policies and procedures. May draft
Policies and Procedures for approval. As the technology changes
assist in the review of standards to ensure they are still
Project Management and or Project support for construction and
retirement of IT spaces (Computer rooms and wiring closets) and
equipment installation/de-installation. Determine how to configure
a space within the limits of the building. Use knowledge of
electrical and mechanical engineering in setting up rooms. For
example, ensuring hot and heavy equipment has enough cooling and is
accessible. Ensuring all cables are connected appropriately. When
closing a computer operation room, assist with the determination of
what to leave there and ship back. Coordinate with other Platform
teams to decide what they need to leave in the room to continue
operation. Gathers requirements and then provide Corp Facilities
specifications on computer room needs. Provides direction to
contractors who help on these projects.
Assists with monthly and yearly asset management reporting to
include asset receivables, verifications of asset receipts for
invoice payments; and yearly asset management reporting. Manages
asset disposal and verification of e-waste certification of end of
Provide coaching and support to junior team members.
Planning and Coordination with Corporate facilities on environment
maintenance and operations; power, cooling, site outages, etc.
Develop and maintain databases, configuration & Connectivity
diagrams, spreadsheets of IT Assets and IT spaces. Controls
inventory, use floor space diagram software to track and
investigate issues. Provide first line support for Data Center and
To work with others to provide and maintain a stable environment in
the Data Center/Computer rooms and Communications closets.
Involved with diagnosing problems and aiding the customer in
resolving any issues.
Maintain safety and security of Data Center and Computer rooms.
Write and maintain operational procedures in Data Center/Computer
rooms and similar areas.
Install / Rack and stack hardware (switches, servers, appliances
Install /Test / troubleshoot cabling (coppers and fibers)
Maintain inventory for equipment keep records of warranty for all
tools and equipment.
Centralized receiving and asset management.
Qualifications: 2-4 years' experience in Data Center. Knowledgeable
about San Storage, Network Operations, Telecommunications and other
operations support functions.
Bachelor's degree in Information System or related field
Strong knowledge of Aperture or Sunbird (DC Track) and
Excellent communication skills
Familiar with MSOffice Suite (Excel, PowerPoint, Access, Word,
Working knowledge of telecommunications technologies, systems, and
Must have proven ability to manufacture and install data center
compliant cabling (Cat5e, Cat6, fiber)Preferred Skills: CDCTP -
Certified Data Center Technician Professional is preferred
Working knowledge of HVAC, Power, Fire, Security building systems
operations and safety
Excellent verbal and written communications skills
Excellent analytical skills and problem-solving skills
Ability to identify and resolve conflicts
Ability to manage multiple priorities under tight deadlines
Ability to test servers, server components, and other hardware as
Detail-oriented and Multi-task
Today, Freddie Mac makes home possible for one in four home
borrowers and is one of the largest sources of financing for
multifamily housing. Join our smart, creative and dedicated team
and you'll do important work for the housing finance system and
make a difference in the lives of others. Freddie Mac is an equal
opportunity and top diversity employer. EOE, M/F/D/V.
Keywords: Freddie Mac, Columbus , Data Center Technician, Professions , Columbus, Ohio
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