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Business Systems Analyst

Company: AC Coy Company
Location: Columbus
Posted on: March 28, 2020

Job Description:

Our client is seeking a highly motivated Business Systems Analyst for a 6-month contract, who has strong systems and analytical skills with the ability to collect, organize, analyze, and interpret significant amounts of information to support our clientrsquos business systems. Responsibilities This resource is responsible for overall coordination of the Incident Management process in ServiceNow, in particular whenever there are major incidents. Must be self-managing needs minimal supervision but is transparent with team and management. Responsible for owning the Incident Process, ensuring the Incident process is working as defined and bringing the intended value to the corporation. Serve as liaison between ITSM process owners, business partners, and leadership when managing the Incident process. Defines the system and functional requirements for the Incident process. Considered subject matter expert within discipline Qualifications 8+ Years Experience working as Business Systems Analyst Experience with ServiceNow Incident Management Tool Experience working in tools such as Jira, Trello or Pivotal Tracker Familiar with agile scrum methodology and works closely with the agile leaders Education Bachelor's degree in relevant field such as Computer Science, Information Systems, Business OR equivalent combination of education andor experience

Keywords: AC Coy Company, Columbus , Business Systems Analyst, Professions , Columbus, Ohio

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