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Help Desk Analyst I

Company: Robert Half Technology
Location: Columbus
Posted on: January 16, 2022

Job Description:

Description We at Robert Half need a Help Desk Analyst, who will be supporting local and field users in a growing company. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. Located in Columbus, Ohio, the Help Desk Analyst opportunity is a long-term contract / temporary role.What you get to do every day- Diagnose recurring technical issues and implement solutions to address the root of the problems- Independently investigate and implement solutions to technical issues - Reply and follow up on technical help tickets submitted via phone, email, and walk-ups- Deliver IT support for operating systems, productivity software, and a variety of other applications used internallyFor immediate consideration please contact Thomas Paige at 614.468.9149 Requirements - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- Experience installing and configuring operating systems, networked and local printers, and business applications- Demonstrated knowledge of user administration and bug fixing in a client server environment- Good understanding of IT support ticketing systems- Command of Basic Network Troubleshooting- Microsoft Office 365 experience- Familiarity with basic networking concepts Technology Doesn't Change the World, People Do. -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information. - 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Keywords: Robert Half Technology, Columbus , Help Desk Analyst I, Professions , Columbus, Ohio

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