Quality Analyst

Company: Maximus
Location: Columbus
Posted on: August 7, 2022

Job Description:

Maximus is seeking a Quality Analyst. The Quality Analyst will conduct quality assurance audits and evaluate Credentialing Specialists work for completeness, accuracy, consistency, and conformity which is to be completed in a fast-paced environment. As a result of quality audits, the incumbent will initiate, recommend, or provide solutions through designated channels and verify the implementation of approved solutions. This role will ensure activities and processes are in compliance with company QA standards and applicable contractual standards, such as NCQA. Primary Responsibilities: Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met Collaborate in developing new procedures, and updates existing procedures when changes occur Analyze reports on operational performance and provides solutions to identified issues Analyze and develops routine and ad hoc reports on project performance and researches and suggests solutions to identified issues Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate Assist with monitoring performance and meeting contractual requirements using MAXe and other system applications Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows Assist with staff training for the purpose of achieving and maintaining quality program goals Analyze effectiveness of key initiatives and quality improvement efforts Responsible for adhering to established safety standards Must be able to remain in a stationary position for an extended period of time Occasionally lift, carry, or otherwise move items weighing up to 25 pounds Work is constantly performed in an office environment Perform other duties as assigned by managementJob Requirements:Minimum Requirements: Bachelor's degree with 3+ years of experience

Keywords: Maximus, Columbus , Quality Analyst, Professions , Columbus, Ohio