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IT Service Desk Technician

Company: Vernovis
Location: Columbus
Posted on: May 19, 2019

Job Description:

IT Service Desk Technician Come join us Vernovis is an Inc. 5000 boutique consulting firm, serving small and mid-sized businesses in the Cincinnati, Dayton and Columbus, Ohio areas. We help companies complete critical business initiatives that are championed by their Technology and Financial leaders. Additionally, we offer expertise in the Cybersecurity space. How we do it We use a resource-based solutions model to deliver Subject Matter Experts who fill capacity and knowledge gaps and complete critical projects on time. This model works because, as a Vernovis consultant, you have sat in the seat and understand the unique and pressing challenges our clients face. Here s what you ll do Our client located in Columbus, Ohio is seeking the services of an IT Service Desk technician for a long term contract with the potential to hire. This resource will support internal employees across core IT areas, over phone, email, and in person. If interested please contact Dwayne at dackleyvernovis.com Responsibilities will include but are not limited to - Provide desktop, laptop and printer support - Identify, research, troubleshoot and resolve IT related problems - Utilize tracking and monitoring tools and support documentation to ensure timely resolution - Document Issues and resolution Here s what you ll have - Excellent written and verbal communication - 3 years experience in a Help Desk Level 1 or Level 2 roles - 2-5 years experience with Microsoft Windows 7 and Windows 10 - Working knowledge of Microsoft Active Directory - Experience with remoteVPN technologies - Experience with effective troubleshooting, resolving and documentation - CompTIA A certification preferred The Vernovis Difference Vernovis offers Health, Dental, Vision, Voluntary Short Long Term Disability, Voluntary Life Insurance, 401K, Holiday Pay and Bonus Pay to you. Join our collaborative work environment so that we can all do our best work and learn from each other. Our core values fuel our decisions and guide our actions Integrity an uncompromising commitment to honesty and strong moral principles. Collaboration a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals. Extraordinary Service a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.

Keywords: Vernovis, Columbus , IT Service Desk Technician, Professions , Columbus, Ohio

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