Senior Member Service Representative

Company: Adecco USA
Location: Marysville
Posted on: November 23, 2021

Job Description:

Full-Time Senior Member Service Representative Earn $14.50 to $15.75 starting wage with great benefits! Our ideal candidate would be able to follow policies and procedures while working in a call center environment. Many of our associates have enhanced their current skills, had their contracts extended, or converted to full time employment by Honda Federal Credit Union. Position Details: Position: Full-Time Senior Member Service Representative Location: Honda Federal Credit Union (HFCU) - Contact Center Hours: Rotating shift - earliest start time 8am; latest end time 6pm Pay Rates: $14.50 -$15.75/hr (depending on experience) Length: 3880 hours - contract (with renewal - indefinite) Job Description:

• Accountable for service activities, sales referrals, and operational procedures in the branch.
• Provide member service in a professional manner
• Resolve basic member issues and utilize resources & other departments to do so.
• Process teller transactions (deposits, transfer, payments, etc.)
• Covert service opportunities into sales opportunities into sales opportunities
• Understands and follow policies and procedures and maintain operational integrity
• Take wire transfer instructions
• Work weekly and monthly reports
• Maintain logs and inventory (i.e. negotiable items)
• Open memberships / shares & cross-sell HFCU products and services
• Submit, process & close loans. Required Experience/Qualifications:
• High School Diploma
• 2-5 years of Customer Service Experience
• Customer Service and detail accuracy are a must! Benefits: This position offers an excellent benefits package which includes: --- Medical benefits paid at 85% --- Dental, Vision, 401K --- 8 Paid Holidays --- Paid Days Off & Emergency DayEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Columbus , Senior Member Service Representative, Sales , Marysville, Ohio