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Senior Member Service Representative

Company: Adecco USA
Location: Marysville
Posted on: November 23, 2021

Job Description:

Full-Time Senior Member Service Representative Earn $14.50 to $15.75 starting wage with great benefits! Our ideal candidate would be able to follow policies and procedures while working in a call center environment. Many of our associates have enhanced their current skills, had their contracts extended, or converted to full time employment by Honda Federal Credit Union. Position Details: Position: Full-Time Senior Member Service Representative Location: Honda Federal Credit Union (HFCU) - Contact Center Hours: Rotating shift - earliest start time 8am; latest end time 6pm Pay Rates: $14.50 -$15.75/hr (depending on experience) Length: 3880 hours - contract (with renewal - indefinite) Job Description:

  • Accountable for service activities, sales referrals, and operational procedures in the branch.
  • Provide member service in a professional manner
  • Resolve basic member issues and utilize resources & other departments to do so.
  • Process teller transactions (deposits, transfer, payments, etc.)
  • Covert service opportunities into sales opportunities into sales opportunities
  • Understands and follow policies and procedures and maintain operational integrity
  • Take wire transfer instructions
  • Work weekly and monthly reports
  • Maintain logs and inventory (i.e. negotiable items)
  • Open memberships / shares & cross-sell HFCU products and services
  • Submit, process & close loans. Required Experience/Qualifications:
  • High School Diploma
  • 2-5 years of Customer Service Experience
  • Customer Service and detail accuracy are a must! Benefits: This position offers an excellent benefits package which includes: --- Medical benefits paid at 85% --- Dental, Vision, 401K --- 8 Paid Holidays --- Paid Days Off & Emergency DayEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Columbus , Senior Member Service Representative, Sales , Marysville, Ohio

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